return policy:

We want you to be completely satisfied with your purchase from our website. If for any reason you are not, we offer a hassle-free 14-day return policy. Please review the following guidelines and procedures:

Returns are accepted within 14 days from the date of delivery.
The item(s) must be unused, undamaged, and in its original packaging.

Return Process:
To initiate a return, please contact our customer support team within the 14-day period.
Provide your order details and reason for the return.
Our customer support team will guide you through the return process
Securely package the item(s) to be returned, including all original accessories and documentation.
Ship the package back to the address provided by our customer support team.

Refund or Exchange:
Upon receiving the returned item(s), we will inspect them to ensure they meet the eligibility criteria.
If the return is approved, we will process a refund to your original payment method or offer an exchange, based on your preference.
Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.

Exceptions and Special Cases:
Some items, such as perishable goods, may not be eligible for return due to hygiene or safety reasons.
If you receive a damaged or defective item, please contact us immediately, and we will resolve the issue promptly.